Terms and condition



Terms & Conditions – Click Foods

Welcome to Click Foods! These Terms & Conditions ("Terms") govern your use of our website (https://clickfoods.co.in/) and mobile application ("Click Foods") (collectively, the "Platform"). By accessing or using our services, you agree to these Terms. If you do not agree, please discontinue use of the Platform.


1. Use of the Platform

  • Click Foods acts as a facilitator between buyers and merchants; we do not own or control the products/services listed.
  • Buyers and merchants independently handle commercial terms such as pricing, taxes, and delivery.
  • Click Foods is not responsible for:
    • The quality or accuracy of food orders.
    • Availability of menu items or changes in pricing.
    • Delays or issues arising from merchant fulfillment.

2. Orders & Delivery

  • Orders will be delivered to the address provided during checkout. Address changes after confirmation are subject to feasibility.
  • Delivery times are estimates and may vary due to merchant operations, traffic, or other factors.
  • If you are unavailable at the time of delivery, the order may be left at the designated location or returned at the merchant’s discretion.
  • In case of issues, we encourage direct communication with the merchant via the Platform.

3. Payments & Refunds

  • Payments are securely processed through third-party payment providers; Click Foods does not store payment details.
  • Only valid and authorized payment methods should be used.

4. Acceptable Use Policy

We encourage a safe and positive experience for all users. You agree not to:
✔️ Use the Platform for lawful purposes only.
✔️ Provide accurate information when placing orders.
✔️ Respect merchants, delivery personnel, and other users.

 


5. Modifications to Terms

Click Foods reserves the right to update these Terms as needed. Continued use of the Platform after updates constitutes acceptance of the revised Terms.